Privacy Policy

Last Updated: November 15, 2023

Welcome to Mega Drama ("we," "our," or "us"). We operate the Mega Drama mobile application (the "App"), which provides premium short drama entertainment content to users worldwide. Protecting your privacy is fundamental to our mission, and we are committed to transparent data practices.

This Privacy Policy explains how we collect, use, process, disclose, and safeguard your information when you use our App. By accessing or using the App, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy.

1 Information We Collect

1.1 Information You Provide Directly

When you create an account, subscribe to our service, or interact with certain App features, we may collect:

• Account registration details (email address, username, password)
• Profile information (display name, profile picture, biography)
• Payment and billing information (processed through secure third-party providers)
• Communications with our support team
• User-generated content (comments, reviews, ratings)
• Preferences and settings (language, subtitle preferences, content filters)

1.2 Automatically Collected Information

When you use the App, we automatically gather:

• Device Information: Device type, operating system, unique device identifiers, mobile network information
• Usage Data: Content viewed, watch time, search queries, interaction with features, episode completion rates
• Technical Data: IP address, browser type, app crashes, performance metrics
• Location Data: General location (country, city) derived from IP address for content licensing compliance
• Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance user experience

1.3 Information from Third Parties

We may receive information about you from:

• Social media platforms (if you choose to connect your account)
• Payment processors regarding your subscription status
• Advertising and analytics partners (in anonymized or aggregated form)
• Service providers who assist with fraud prevention and security

2 How We Use Your Information

We use the collected information for legitimate business purposes, including:

• Providing, personalizing, and improving the App and its features
• Processing transactions and managing your subscription
• Developing and recommending content based on your viewing preferences
• Communicating with you about service updates, security alerts, and promotional offers (with opt-out option)
• Monitoring and analyzing App usage to enhance performance and user experience
• Preventing fraud, protecting user safety, and enforcing our Terms of Service
• Complying with legal obligations and responding to lawful requests
• Conducting research and development for future features

3 Legal Basis for Processing (EEA/UK Users)

For users in the European Economic Area (EEA) and United Kingdom, we process your personal data based on:

• Performance of Contract: To provide the services you request
• Legitimate Interests: To improve our services, prevent fraud, and market our App
• Consent: Where required by law, for specific processing activities
• Legal Obligation: To comply with applicable laws and regulations

4 Information Sharing and Disclosure

4.1 Service Providers and Partners

We share information with trusted third parties who assist in operating our business, including:

• Cloud hosting and infrastructure providers
• Payment processing companies
• Analytics and performance monitoring services
• Customer support platforms
• Content delivery networks
• Marketing and advertising partners (with appropriate safeguards)

4.2 Legal Requirements and Protection

We may disclose your information if required by law, legal process, or governmental request, or when we believe disclosure is necessary to:

• Protect our rights, privacy, safety, or property
• Prevent or investigate possible wrongdoing in connection with the App
• Protect against legal liability
• Respond to valid legal requests from public authorities

4.3 Business Transfers

In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business, your information may be transferred to the new entity.

4.4 Aggregated or Anonymized Data

We may share aggregated or anonymized information that does not directly identify you with partners for industry analysis, demographic profiling, and other business purposes.

5 Data Security

We implement comprehensive security measures to protect your information:

• Encryption of data in transit using TLS/SSL protocols
• Secure storage with access controls and encryption at rest
• Regular security assessments and vulnerability testing
• Limited access to personal information to authorized personnel only
• Secure payment processing through PCI-DSS compliant providers

While we strive to protect your information, no security system is impenetrable. We cannot guarantee absolute security and encourage you to use strong passwords and keep your login credentials confidential.

6 International Data Transfers

Your information may be transferred to, stored, and processed in countries other than your country of residence. These countries may have data protection laws that differ from your country's laws. When we transfer data internationally, we implement appropriate safeguards including:

• Standard contractual clauses approved by relevant authorities
• Privacy Shield certification (where applicable)
• Other legally approved transfer mechanisms

7 Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Rectification: Correct inaccurate or incomplete information
• Erasure: Request deletion of your personal information under certain conditions
• Restriction: Request temporary restriction of processing
• Objection: Object to processing based on legitimate interests
• Data Portability: Receive your data in a structured, commonly used format
• Withdraw Consent: Withdraw consent at any time where processing is based on consent
• Marketing Preferences: Opt-out of promotional communications

To exercise these rights, please contact us using the information below. We may need to verify your identity before processing your request.

8 Children's Privacy

Mega Drama is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we learn we have collected personal information from a child under 16, we will take steps to delete that information promptly.

9 Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Criteria used to determine retention periods include:

• The length of time we have an ongoing relationship with you
• Legal obligations to retain data for certain time periods
• Legitimate business needs
• Whether retention is necessary for dispute resolution

10 Third-Party Services

The App may contain links to third-party websites, services, or advertisements. This Privacy Policy does not apply to those third-party services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services you access through our App.

11 Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:

• Posting the updated Privacy Policy in the App
• Sending a notification via email or in-App message (for significant changes)
• Updating the "Last Updated" date at the top of this policy

We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information.